Skills and Behavioural Testing

Critical to the successful management and development of any organisation is the ability to ensure that you have the right people in the right roles, with the right skill sets. Business Dynamics, via its Innovative Testing division, can help you improve your management, recruitment, and training, using specialist on-line software.

Initially we can help you recruit people with the right level of skills, using web-based tools that we have developed. Thereafter, we can assist in developing training programs based upon the level of actual knowledge gaps of your employees. Assuming that their skills are at the right level we can offer behavioural analysis of your teams, using the Belbin system of team roles, providing cues on how to manage, measure, motivate, and mentor them.

Many people underestimate the cost of making poor recruitment decisions, but studies carried out by the CIPD, have indicated likely costs which far exceed expectations. A typical cost could be as follows for a middle manager on £40,000 per annum:

All these costs could be saved by use of suitable and appropriate testing and assessment processes, costing just tens of pounds. In fact this is the key to the Innovative Testing proposition - to provide effective and useful testing, together with appropriate advice and guidance, at a price that is acceptable to both large corporates and SMEs.

Skills Assessments

There are an increasing number of needs to test the abilities or knowledge of people within a business. It may be to assess product experience or ability in the skills arena, to establish training needs for staff in departments across the company, or even to satisfy compliance performance or health and safety knowledge, in order to protect the company from future litigation, save overheads, and increase profits:

The primary uses of the tests include:

• Recruitment screening
• Training needs assessment
• Career development
• Legislatory and regulatory compliance checking
• Corporate protection
• Empowerment of HR departments to carry out pre-interview screening

Here at Business Dynamics we have the solution to those problems. We have available, of course, a selection of commonly-used tests such as numeracy, literacy, and Microsoft products, but more importantly we can develop custom-tests that are tailored very precisely to your company, product, or industry. These tests can be quickly and inexpensively developed, and delivered on-line, as your needs demand.

These tests are available on-line and can be taken in your offices, or in your applicant's home. As such they can be used for large-scale screening of applicants, or small scale testing to provide suggestions for more in-depth interviewing.

In many cases the tests are used to help select staff objectively for recruitment or redundancy, eliminating the risk of a future tribunal for imaginary discrimination on the grounds of gender, age, ethnicity, or disability. Results are available immediately and reports are emailed direct to the HR Manager or department head. In the case of training there is also the opportunity to print a certificate of qualification.

Behavioural Assessments

Using the Belbin team role system we can move your selection and knowledge criteria into the space of behavioural analysis. Using the 9 team roles, as defined by Belbin, we can help you define and assess the characteristics of any job requirement, and then measure candidates against them. A typical process would be as follows:

• Define the characteristics of any new job
• Carry out an on-line test on candidates in terms of their preferred team roles
• Recruit the right person for the role
• Ensure that teams members have the appropriate behavioural characteristics
• Provide on-going management, measurement, motivating and mentoring, in line with team roles

All testing can be done on-line, with reports being returned to selected personnel, as required.

By using the Belbin system, we can help you develop your individuals and teams, in order to maximise the effectiveness of the various parts of your organisation to increase profits.

The above systems are being used by many hundreds of organisations, and we specialise in a customised and tailored service, provided by very experienced business people with many years of management behind them.

Please call us on 01892 662365 for an informal, no-commitment discussion on how we may be able to help you to develop your business.

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